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Service Request Form
Summary
*
Company Name
*
First Name
Last Name
*
Email
Nature of Problem
*
-None-
Hardware
Software
Technical
Issue
*
-None-
Probe alignment
Stirrer motor
Lamp
Probe broken
PC Change
Water leakage issue
Probe pulley
Spare part change
QC Issue
Pinch valve issue
Abnormal results
Pipette
Pump tube
Cuvettes
Noise
Temperature / Pressure issues
Syringe
HGB Bubbles
Optical error
Deflection error
Standardization/Optimization
Software upgradation
Calibration issue
Layout failing alarm
BGW Light check issue
Motor
Communication error
LLD issue
Display issue
Level detection issue
System down
Chamber lift error
Chamber transport
Storage
Background abnormal
Power
Probe leakage
Probe
Instrument not getting ON
Cooling issue
Photodiode issue
Microcontoller issue
Date and time
Hanging issue
Belt issue
Configuration error
Software corruption
Optical results issue
Repeatability issue
Printer issue
Phone
Service Street 1
Service City
*
Service State
Service Country
Billing Street 1
Billing City
*
Billing State
Billing Country
Territory
*
Dfine Bio-Innovation Pvt Ltd
Operon Biotech and Healthcare